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FAQ

Explore our FAQ to streamline your experience and get the most out of our products/services.

About the Product.

We manufacture and supply a range of SSDs (Solid State Drives) featuring interfaces such as SATA II, SATA III, mSATA, M.2 NGFF, and NVMe. Our product line also includes External Solid State Drives, USB Drives, PCIE RAID cards, DOM & CF cards. Capacities range from 8GB to 4TB.

About OEM/ ODM.

Choosing between OEM and ODM services depends on the client's specific needs and preferences. Including but not limited to metal casing, labels, packaging, and more. Whether customizing existing products or creating entirely new designs, our services are tailored to meet diverse manufacturing requirements.

About Pricing.

You will receive our quotation within 24 hours after the inquiry. Our prices may not always be the lowest in the market, but they are certainly the most competitive, considering the quality of flash storage we use.

About L/D

For orders less than 10K, the lead time will be approximately 1-3 workdays. With a monthly production capacity of 500K, our factory maintains consistent stock availability.

About Warranty

We offer a 3-year replacement warranty, meaning we will replace any faulty SSD with a new one. While we cover the shipping cost from China to your country/region, it is required that our distributors collect defective items every 3-6 months and return them to us.

About Payment

Paypal, Western Union, T/T (Telegraphic Transfer), E-checking, and L/C (Letter of Credit) will be accepted. Regarding credit terms, we can discuss this after a cooperative period of 3-6 months.